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Hotel des Balances | Hotel in Lucerne

| 9.1 (1234 Reviews) |   Pet Friendly  11 Bathrooms  26 Guests
Lucerne Hotel | Hotel des Balances

Hotel in Lucerne

Housed in a former Guild Hall, the Hotel des Balances enjoys a picturesque location on the Reuss river in the heart of Old Lucerne. Wi-Fi is available free of charge. Most rooms offers views of the Chapel Bridge, the Jesuit Church and the Weinmarkt square. The Restaurant La Balance serves excellent French and Swiss cuisine and features a river-side terrace. There is also a casual bistro and a piano bar at the Hotel des Balances.

Hotel des Balances is located in Lucerne.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Internet, Laundry, and several others. This is a 4 star rated property and has over 1234 reviews with the average score of 9.1 . Coming to Lucerne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this place in Lucerne. These details are authentic, as they are provided by our partner, booking.com.

This Hotel des Balances in Lucerne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel des Balances”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Wine/Champagne
  • Bar
  • Restaurant
  • Fruit
  • Special diet meals (on request)
Parking
  • Private Parking
  • Parking
  • Electric vehicle charging station
  • Parking garage
Activities
  • Golf course (within 2 miles)
  • Hiking
General
  • Hypoallergenic room available
  • Soundproof rooms
  • Pet friendly
  • Safe
  • Smoke-free property
  • Non-smoking rooms
  • Elevator
  • Family rooms
  • Wifi in all areas
  • Heating
Guest Services
  • Pet bowls
  • Valet parking
  • Business center
  • Concierge
  • Packed lunches
  • Room service
  • Laundry
  • Baggage storage
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Private check-in/out
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Ironing service
  • Currency exchange
  • Dry cleaning
  • Daily housekeeping
  • Tour desk
  • Suit press
  • Shuttle service
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Sun deck
  • Terrace
Security/Safety
  • Key access
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • 24-hour security
  • Key card access
  • Security alarm
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Access to healthcare professionals
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Transportation/Shuttle
  • Public transit tickets
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please note that advance reservations are recommended for the hotel restaurant, dogs are allowed. a fee of chf 25 per animal per night applies, short-term rental-identification number lucern city: kzv-slu-000020, guests under the age of 18 can only check in with a parent or official guardian.

License number: KZV-SLU-000020

Reviews

Value for money:
8.36
Location:
9.75
Staff:
9.39
Facilities:
9.05
Comfort:
9.36
Cleanliness:
9.36
Jose
Oct 12, 2026 07:00:00 AM
Review Score:   8
Mexico
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Excellent experience in Lucerne. Hotel des Balances has a fantastic location, a very pleasant atmosphere, and service that really makes a difference. Our room was spotless, comfortable, and very well maintained. The entire staff was extremely friendly and attentive, from reception to the bar team, where we also had a great time. We truly enjoyed our stay, and the hotel was an important part of how much we enjoyed Lucerne. We would definitely stay here again. Highly recommended..
Negative: The only thing we didn’t like was the bathroom, which was quite small, especially the shower. The shower area felt a bit cramped, and the metal piping/fixture where you turn on the water became very hot, which caused me to burn myself a couple of times. Aside from that, everything was excellent and we really enjoyed our stay.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with City View
Room Type: Double
Room Size: 20 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Double Room with City View

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath or shower, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Desk

Bedroom

Wardrobe or closet, Cribs

View

Quiet street view, City view

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Junior Suite with River View
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
Junior Suite with River View

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Slippers, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Seating area, Desk

View

River view, Mountain view, View, Landmark view

Bedroom

Wardrobe or closet, Cribs

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Double Room with River View
Room Type: Double
Room Size: 18 m2
2 Twin bed(s) Bed
Double Room with River View

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Desk

View

Mountain view, City view, River view, Landmark view, View

Bedroom

Wardrobe or closet

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Suite with Whirlpool, River View and Balcony
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Suite with Whirlpool, River View and Balcony

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Slippers, Toilet paper, Hairdryer, Spa tub, Shampoo, Free toiletries, Private bathroom, Bath, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Seating area, Desk, Sofa

View

Mountain view, River view, Landmark view, Lake view, View

Bedroom

Wardrobe or closet, Cribs

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Queen Room with City View (1 Adult)
Room Type: Single
Room Size: 19 m2
1 Twin bed(s) Bed
Queen Room with City View (1 Adult)

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath or shower, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Desk

Bedroom

Wardrobe or closet

View

Quiet street view, City view

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Triple Room with City View
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
3 Twin bed(s) Bed
Triple Room with City View

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Desk

Bedroom

Wardrobe or closet, Cribs

View

Quiet street view, City view

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Triple Room with River View
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
3 Twin bed(s) Bed
Triple Room with River View

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Desk

View

Mountain view, River view, Landmark view, Lake view, View

Bedroom

Wardrobe or closet, Cribs

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Junior Suite with Sofa Bed
Room Type: Family
Room Size: 30 m2
2 Full bed(s) Bed
Junior Suite with Sofa Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Desk

View

Mountain view, River view, Landmark view, Lake view, View

Bedroom

Wardrobe or closet, Cribs

Room amenities

Adapter, Sofa bed

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Romantic Suite with River View and Balcony
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed
Romantic Suite with River View and Balcony

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Slippers, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Seating area, Desk

View

River view, Mountain view, View, Landmark view

Bedroom

Wardrobe or closet, Cribs

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Queen Room
Room Type: Double
Room Size: 19 m2
1 Queen bed(s) Bed
Queen Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath or shower, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Wardrobe or closet

View

Quiet street view, City view

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Superior Double Room with River View
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Superior Double Room with River View

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Toilet paper, Hairdryer, Shampoo, Free toiletries, Private bathroom, Bath, Bath or shower, Body soap, Toilet

General

Safety deposit box, Hardwood or parquet floors, Smoke alarm, Key card access, Air conditioning, Trash cans, Heating

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, iPod dock, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Coffee machine, Electric kettle

Living Area

Seating area, Desk

View

Mountain view, River view, Landmark view, Lake view, View

Bedroom

Wardrobe or closet, Cribs

Room amenities

Adapter

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel des Balances starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Hotel des Balances does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel des Balances starts from $642 per night with includes Pet Friendly, Bar, Guest Services, Internet, Laundry, Balcony/Terrace, EV Charge Station, Sports/Activities, Heating, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Restaurant, Breakfast, Child Friendly, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel des Balances has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel des Balances indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.